Duck & Waffle Safety Measures

Your safety & comfort are our top priority. To ensure you have an enjoyable experience we’ve implemented the following safety measures and culture of awareness: 

 

 

NEW CLEANING PROCEDURES

Building upon our existing cleaning and sanitising measures, we are now introducing the following improvements:

Enhanced cleaning and sanitising procedures throughout the space, including elevated sanitation of all food prep areas, front of house areas, lifts as well as bathrooms, all in accordance with UK Government guidelines.

Tables, booths and chairs will all be sanitised between each use prior to seating the next table.

All paper laminated menus as well as PDQ machines will be sanitised after each use.

All used PPE will be properly disposed.

 

 

SOCIAL DISTANCING

Enforced social distancing with all tables set at minimum of 1 meter apart. 

Increased physical distance of all staff and guests. 

Maximum 4 guests per lift, unless from the same household.

Guests awaiting tables might be asked to wait outside of the restaurant if social distancing and/or occupancy levels require us to do so.

Restricted number of guests dining together as mandated by the UK Government.

Please inquire with reservations if you're planning on dining with group of more than 6 guests. 

 

 

PPE

Face masks, and gloves provided to all employees.

The team is required to wear gloves while preparing meals and assisting guests, new gloves for every guest interaction.

 

 

SANITISERS

Hand sanitising stations throughout the restaurant.

 

 

MENUS & TABLE SET UP

Choose between a physical menu (laminated & stringently cleaned) or access a digital version via QR code.

All table set ups will be brought to the table as needed, the tables will not be preset at any time.

 

 

CONTACT FREE-CASHLESS PAYMENTS

Cashless payments at the table. 

 

EMPLOYEES

Daily temperature checks and employee health screening at the start of every shift.

Employee training on COVID-19 safety and sanitation protocols.

Appropriate PPE will be provided to the entire staff.